Getting Started with LaunchPoint
LaunchPoint is a web-based Access Control & Security Management Software that offers access monitoring, cardholder enrollment, and management of user privileges - through user-fiendly Wizards, Editors, Viewers, and Reports.
Wizards Supported
LaunchPoint Wizards make tasks like user enrollment and access card issuance an easy process by stepping the user through the required fields in the correct sequence.
To add a new record (cardholder, card, access group, or schedule), the user will choose the appropriate Wizard. After a record is saved, the user can make additional changes in the appropriate Editor.
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Add new Cardholder Wizard = includes enrolling the card and adding access permissions
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Add new Card Wizard = adds a new card to an existing cardholder
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Add new Access Group Wizard = adds a new access group to the system
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Add new Time Schedule Wizard = adds a new time schedule to the system
Features Supported
The main operational features allow a user to perform a variety of tasks such as search, program or edit, monitor, view, and report - as well as control hardware, send user commands, manage crisis mode, and more.
There are also administrative features that support admin-level tasks like create Dual-Authentication Logins, manage user permissions, create VMS Camera Groups and Elevator Floor Groups, and change the LaunchPoint window appearance.
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Edit Cardholders - including add Photos, assign Access Permissions, assign, preview and print badges.
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Configure Access - Access Groups (permissions), Time Schedules, and Special Days.
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Control Hardware (doors & elevator floors) - includes viewing/exporting Activity History Reports.
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Manage Crisis Mode - for all or selected hardware.
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Monitor and manage Live Events & Alarm Events - for all or hardware (selectable).
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Send User Commands in various situations.
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View/print/export Reports - Activity History and Who's In Reports
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Administer User Permissions - including Dual-Authentication login.
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Administer Camera Group mapping
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Administer Elevator Floor Group mapping
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Administer Scheduled Reports
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Administer App Settings - including dashboard appearance
Overview of Wizards
LaunchPoint has four Task Wizards to add new records.
LaunchPoint wizards step the user through each screen in the correct sequence.
This makes it easy for the user to complete the task without missing important steps. The user can move back and forth within the wizard to review or change any information before saving.
TIP: After the add new task is completed in the wizard screen, the user can make additional changes to the saved information by opening the appropriate Editor screen. Editors are described in the Features section of the online help or pdf guide.
The Add Cardholder Wizard guides user through the proper steps of adding (enrolling) a new cardholder into the access system.
The wizard includes the following capabilities ...
- enrolling the Cardholder's first and last name (mandatory, required to save and create the cardholder record)
- adding a photograph (optional, but required for photo-ID badges or for photo-verification)
- entering personnel data and cardholder demographics (optional)
- adding the first card/credential to the cardholder (you can add card now, or add it later via Add Card Wizard)
- setting activation and expiration dates for the card (optional, only needed if you want to control these dates )
- adding one or more locations (loop/cluster) to the card (required to configure access permissions)
- assigning access permissions to the card (required for the card to work at the appropriate doors)
The Add Card Wizard guides the user through the proper sequence of adding a new access card to an existing cardholder. The card should begin working in the access system once it is saved with valid access permissions.
The wizard includes the following steps (screens) ...
- adding a card/credential to the cardholder (the cardholder must already exist in the system)
- adding one or more locations (loop/cluster) to the card (required to configure access permissions)
- assigning access permissions to the card (required for the card to work at the appropriate doors)
- when the user saves the card, the Card Wizard allows the user to add another card or exit.
The Add Time Schedule Wizard guides the user through the proper steps for adding a new time schedule.
The time schedules can have holidays or special days added to them. The time schedule represents the times of the day- and the days of the week - that an access card will have access to a door. The time schedule must be created before it can be used in an Access Group.
Same or Different Time Schedules
The individual doors in an Access Group can have the same or different schedules assigned. Each schedule can have the same or different days or times configured.
When Access is Granted
A card will have access to the door when the time segment of the schedule is active (green or on).
- The card is granted access, when it is presented at a door that is in the Access Group (and the schedule is active on that day.
When is Access Denied
A card not will have access to the door when the time segment of the schedule is inactive (red or off).
Time schedules can have holidays or special days added to them (optional). The time schedule basically represents the times of the day that the access card will have valid access to a door, or multiple doors.
IMPORTANT: The time schedule must be created before it can be used in an Access Group.
- A card is denied access if it is presented to an invalid door - i.e. a door that is not in the Access Group.
- A card is denied access at a valid door if it is presented at an inactive time - i.e. the time on the schedule is red/inactive.
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A card is denied access at a valid door if it is presented on an inactive day - i.e. the day of the week is not active on the schedule. Or there are not time slots on that day that are active.
- A card is denied access at a valid door on the valid time or day if the schedule is affected by holidays (and the holiday time treats the door as inactive at a time it is normally active.
The Add Access Group Wizard guides the user through the proper steps for creating an Access Group.
As the name suggests, the access group is simply a group of doors that have time schedules assigned to them. The authorized doors and schedules become the access permissions that are assigned to the access card (credentials) of the cardholder.
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You can assign a different schedule to each door in the access group, or you can assign the same schedules to some or all doors.
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All the doors on the loop/cluster are available for the group, but you choose which doors you want to authorize by assigning a schedule. Doors that do not have a schedule are not authorized and will not grant access.
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The access control system will only grant access to authorized doors at valid (active) times for days that are not affected by holidays.
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You can assign crisis mode (lock down) schedule to the access group to change how the doors behave during the crisis mode or lock down.
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The access group can also have other settings configured - such as an activation or expiration date to control when the group becomes active or inactive. You can also disable an access group and all assigned cards will stop working on the affected doors unless the card has those doors assigned through another access group.
Note: Inactive and disabled groups do not affect access at any doors, even in crisis mode.
FEATURES
The LaunchPoint Cloud App supports these major features and functionality.
The following screens are related to editing cardholders ...
Search Panel / Cardholder List
Cardholder Editor
The Cardholder List / Cardholder Search Panel allows the user to search for a cardholder based on selected criteria and see the results of the search displayed in the Cardholder List.
- Search for Cardholders by specified criteria such as name, department, etc. (search criteria list is configurable)
- Use the A - Z Index to jump to the section of cardholder population appearing at that position on the Cardholder List.
- View the Cardholder List of enrolled population that meets the search criteria.
- Open the Cardholder Editor for an individual cardholder record
- Launch the Add Cardholder Wizard if you determine your cardholder has not been enrolled.
- Synchronize badge templates (updates the badge droplist)
The Cardholder Editor allows the user to change information for an existing cardholder record.
The editor includes the following ...
- previewing or printing ID Badges; assigning badge templates
- modifying, deleting or adding more access cards,
- updating access permissions and locations
- updating any discretionary information, such as photographs, personnel information, card expiration,
- synchronizing badge templates (updates the badge droplist)
- completing any information that was not done in the wizard screens
- disabling a card or cardholder without deleting the record (to preserve current history reporting)
The Door Control features allows the system user to issue commands to the doors.
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Unlock doors
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Lock doors
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Pulse doors (momentary unlock)
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Relay-2 Off
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Also configure the unlock and reclose times for the door hardware
The Floor Control features allows the system user to issue commands to the elevator floors (relays).
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Pulse Floor (momentary pulse)
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Early On / Early Off
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Cancel Early On / Cancel Early Off
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View Video
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Refresh Elevator Status
The Badge feature supports the following things ...
- synchronizing badge templates (updates the badge template droplists)
- previewing badges (Cardholder Editor)
- printing badges (Cardholder Editor)
- removing or changing badges (Cardholder Editor)
LaunchPoint allows you to manage Access Privileges at the individual cardholder or on the global system level.
- Change access permissions for one person to be different from other people in the same group:
You can add a second (additional) access group to the person while keeping the existing group assigned. Or you can remove the existing access group and add a different access group to the card. In this way, only the individual cardholder is affected. A third possible option is to issue a separate card with the additional access group. LaunchPoint can support multiple access groups on one card or support multiple cards on the same cardholder with different cardholder access. - Change which doors are authorized vs. unauthorized to an access group:
You can add or remove the doors in an access group. This will impact all cardholders that are assigned to the modified access group. Other access groups are not affected. - Change which schedules are assigned to an access group:
You can change which schedule is assigned to the door(s) in an access group. You can change the schedule of an individual door, or multiple doors, or all doors. This will impact every cardholder that has the assigned access group . Other access groups and cardholders are not affected. - Change the time and/or day that cardholders have access to a specific door:
You can edit the time schedule; assuming you have only used this schedule on the door in question. - Be sure you understand where schedules are applied. If you change a schedule that is used/applied to multiple access group which doors “are in the same group” or “in other access groups are using the schedule you intend to change. Remember you can always make a new custom schedule and swap it out on the doors you need to change. Updates to a time schedule will affect any door in every access group that is linked to it. If you are sure you want to change all the doors, then change the schedule. If you have some doors that still need the schedule to remain as-is, then make a new schedule and assign it only to the doors you need.
The Access Group feature supports the following ...
- assigning doors and time schedules to each access group
- assigning a crisis mode schedule to each access group
- assigning activation and deactivation dates to an access group
- disabling an access group
The Time Schedule feature supports the following ...
- creating custom time schedules
- assigning holidays or special days
The Reporting features support the following ...
- Cardholder List (Scheduler)
- Who's In (real-time snapshot)
- Reader Activity Report (configurable)
See Features
The LaunchPoint user interface (UI) is designed with user-intuitive, task-oriented design, which helps the user perform the task.
When the LaunchPoint web app opens in a browser window, the user can sign-in with a valid user login. The user login consists of a login name and password.
- Enter the Log-in Name.
- Enter the Password (case sensitive).
- Click the sign-in button and the Dashboard should appear.
If the user is inactive too long, the session will expire and the user must sign-in again to resume working.
When the user signs in, LaunchPoint automatically opens the Dashboard
- the Wizard Tiles (clicking these will open the appropriate Wizard)
- the Configure Tiles (clicking these will open the appropriate Editor screen)
The user can control (show/hide) which Tiles are visible.
The user can always get back to the Dashboard by clicking the Dashboard Icon on the side menu.
The main sections of the LaunchPoint UI are as follows ...
- the web page Header - shows the logo and user name who is signed-in.
- the side Menu - includes a expand/collapse button to show and hide Menu Titles.
- the Quick-Launch Dashboard - includes a tile/icon for each feature (wizard or editor).
- the Editors and Wizards - UI screens where information is entered into the system.
- the Cardholder List - shows the list-view of filtered cardholder records, based on search criteria.
- Search Panel - provides search criteria fields to retrieve cardholder records.
- the Report or Event Grids - provides date-range fields for querying events.
- the Photo Verification window - provides a window to view cardholder photo
- the VMS Viewer - provides portal to the VMS API Plugin to launch the VMS viewer.
- the Door Control screen - provides option to lock and unlock doors.
The Sidebar Menu and Dashboard Tiles are the main method of navigating in LaunchPoint.
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SIDEBAR MENU - When the user signs in to LaunchPoint, the Sidebar Menu is displayed along the left margin of the window.
If user expands the menu width, the Menu Names are visible. If the user collapses the sidebar menu, only the menu icons are visible. -
DASHBOARD TILES - The tiles for each function are displayed on the Dashboard provided the administrator has not hidden them.
Hover over a tile to see its sub-menu. Click to choose which screen to open.
When the user can open an Editor by clicking the related Tile on the Dashboard or Side Menu.
- The Editors are task-oriented. Data fields are arranged in a logical top-down workflow - with related fields and dependent fields grouped together.
- Required fields are outline in red and have a red asterisk beside them. These cannot be blank or unset.
- Optional fields can be configured at the user discretion but the workplace policy may mandate optional fields be set.
- Disabled/hidden fields are locked/grayed or not visible until the user has first chosen a dependent option or satisfied a condition. For example the access permissions cannot be assigned until a loop/cluster is chosen.
You can open an Editor screens from the sidebar menu or from the appropriate dashboard tile.
The user can launch the Wizards by clicking the related Tile on the Dashboard.
Also a wizard can be launched by clicking the appropriate button in the screens.
- for example, in the Cardholder Editor, you can launch the Card Wizard by clicking the [Add Card] button.
- likewise, in the Cardholder Editor, you can launch the Cardholder Wizard by clicking the [Add New Cardholder] button.
How Wizard screens operate...
- The Wizard steps the user through the screens in the proper order to complete the task.
- Wizards will not advance or save the record until the required or mandatory fields are satisfied
- User can skip optional / discretionary fields.
- User can navigate back and forth between screens.
- When the user saves the record, the Wizard may prompt the user to add another record.
- After the record is saved, the record can be viewed or changed in the editor screens.
LaunchPoint screens group related fields and related buttons together.
Typical UI controls let the user navigate and manipulate the fields.
- Tabs offer a stacked way to visit or cycle through groups of fields without leaving the main screen. Clicking a tab will show the related fields and had all other tabs.
- According controls will show/hide or expand/collapse a section of the screen where related fields are grouped.
- Some editors have push buttons that open sub-screens where more options are found.
- Some UI functions use a set of fields to let the user to define the starting and ending date or time. This is found in the Schedules screen and any Screen where reports can be queried by start and stop dates.
- Sub-screens, Models and messages pop open when a choice is made or button is pushed or trigger happens. User must close them to proceed.
LaunchPoint screens use colors, symbols and text to communicate errors or confirmations.
- CONFIRMATION DIALOGS - prompt user to make a decision - such as to save or cancel.
- ERROR DIALOGS - communicate a text message letting user know an action failed, is missing data, or has not met requirements. This often works in tandem with highlighted fields.
- INFORMATIONAL DIALOGS - communicate a text message to let user know a fact or tip or notice that is related to the function being used.
- HIGHLIGHTED FIELDS - typically red and bold outline is used to let the user know the field needs data.
- RED ASTERISK SYMBOL (*) - the red asterisk is used to indicate that a field is mandatory or required. The app will not save the record or perform the action until the data is satisfied.
- ON-SCREEN CAPTIONS - these text messages are static text that are always on the screen to instruct user how to use a field.
- FIELD LABELS - there is a text label for every field and option on the screen that intuitively describes the purpose of the field.
- LOCKING AND UNLOCKING FIELDS - some fields are locked until the user satisfies a piece of data or has saved a record. For example you cannot print a badge until you have assigned it and saved it to the cardholder. Some fields don't even appear until something has been selected or configured.